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Brassware

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Mira Service & Guarantee

Mira Showers guarantees this product against any defect of materials or workmanship for 5 years from the date of purchase.

Within the guarantee period we will resolve defects by provision of free of charge replacement parts or product as we may choose.

Service under this guarantee does not affect the expiry date. The guarantee on any exchanged parts or product ends when the normal product guarantee period expires.

Not covered by this guarantee:

  • Damage or defects arising from incorrect installation, improper use or lack of maintenance, including build-up of limescale.
  • Normal wear and tear.
  • Damage or defects if the product is taken apart, repaired or modified by any unauthorised person.

Proof of Purchase will be required to support any guarantee claims.

This guarantee is in addition to your statutory and other legal rights.


Validate and register your free guarantee
To validate and register your free Mira Brassware guarantee simply complete and return the registration form provided with our brassware or call FREE on 0800 073 1248.
Registration provides access to:

  • FREE replacement parts or products for the duration of your guarantee

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Before Using Your Shower
Please take the time to read and understand the operating and safety instructions detailed on the product manual.
What to do if Something Goes Wrong
If when you first use your brassware it doesn’t function correctly, first contact your installer to check that installation and commissioning are satisfactory and in accordance with the instructions on the product manual. We are on-hand to offer you or your installer any advice you may need.
Should this not resolve the difficulty, simply contact our Customer Services who will give every assistance.
If later the performance of your brassware declines, consult the product manual to see whether simple home maintenance is required, or call our Customer Services to talk through the problem.
After Sales Service

Our Customer Services Team is comprehensively trained to provide every assistance you may need: help and advice, spare parts or a service visit.
Mira service is only a phone call away:
UK Mainland: 0870 240 7896
Northern Ireland: 028 9044 9257
Republic of Ireland: 01 459 1344

Spare Parts
We maintain an extensive stock of spares, which can be obtained from Customer Services.

Spares will normally be despatched within two working days. Payment can be made by Visa or MasterCard at the time of ordering. Should payment by cheque be preferred a pro-forma invoice will be sent.


To the Installer

Mira Showers is committed to helping professional installers with training seminars, road shows, newsletters and special promotions. If you would like to be kept up to date please complete your details on the guarantee registration card.

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