Specifiers & the Mira Specification Team
Being there when you need us.
Saving you valuable time and money.
At Mira, we understand the needs of your customers and the importance of not only meeting but exceeding their expectations.
That’s why we do everything we can to give you the support you need, when you need it.
Mira has been making showers for 100 years, and today is the most recognised shower brand in the UK. We are proud to design, engineer and manufacture our products in the UK, with production sites in Cheltenham and Hull. Whatever your needs, our dedicated specification team are there to help you get the most from Mira, before and after specification.
Innovation is the driving force behind our market-leading products. Over the last 100 years, we’ve listened to our customers, understood their needs and channelled this knowledge into our new product development. This has led to us winning several coveted design awards, such as Reddot, and the Queen’s Award for Enterprise Innovation. These awards reinforce our continued investment and commitment to being better by design and our status as a market-leading brand.
Committed to UK manufacturing
We are dedicated to UK manufacturing, with sites in Hull and Cheltenham. Across both locations, we continually invest in innovative manufacturing processes to deliver high quality products every time. To meet fluctuations in demand we have created one of the most advanced forecasting and demand planning infrastructures in the UK. 2021 sees the opening of our brand new state of the art distribution centre that links up our manufacturing sites around the UK. This results in one seamless delivery for our customers and also the ability to process orders three times faster than before. Our LOTIF is an industry leading 95%.
Where Innovation flows
Pioneering technology and innovative design is at the heart of every Mira product and our continued investment and commitment to being better by design has been recognised by several different awards including the Queen’s Award for Enterprise for both Mira Sport Max and Mira Flight Safe anti-slip shower tray, and Red Dot Awards. These awards highlight our commitment to innovation as well as the hard work and level of detail we put into the research and design stages. We work with experts, like RNIB and Skin Health Alliance, to ensure our products & technologies, like as Mira CoolShield™ meet the needs of end users.
Quality without compromise
We operate at the leading edge of product and process development, maintaining a consistently high level of quality across all our product categories. All our sites are ISO 9001 and ISO 14001 certified.
Our products are tested multiple times and in a variety of ways, including performance testing at a range of temperatures, before they leave us to ensure they meet our high-quality standards of performance and safety. We use a mixture of water and air testing – moving more towards air testing in recent years for greater efficiency and water and energy savings.
We listen and respond to feedback to ensure that our customers are happy and satisfied with our products. Trust Pilot is the number 1 review site whose ratings and reviews are trusted by consumers across the UK. We actively monitor and respond to reviews to ensure complete customer satisfaction.
Mira Showers has an average score of 4.3 Excellent.
Here to support you
We have a dedicated Specification team to give you the professional support that you need. Our team are experts in what they do. Each of them goes through rigorous training to ensure they understand the market and know our products inside out. So, whether you are looking for advice on fitting our products or in-depth insight, you can rest assured that one of our experts is just a phone call away.
Our UK based customer team undergo an extensive training programme and are always on hand to answer questions. We are continually innovating in service and our Customer Service team are an integral part of our dedicated team.
Products that meet your needs
We understand that every project is different and have a diverse range of products to meet your projects requirements.
At Mira, we’ve been making moments for 100 years.
For more information or to discuss your next project with us fill in your details below and we will be in touch.