Delivery Information

No order limits. No exceptions. Qualify for free delivery when you shop directly with Mira. For information on returns, browse our returns page here.

Free standard delivery on all orders

All orders placed via our website, or through our UK contact centre, qualify for our free standard 3–5-day delivery.

All your orders.
All in one place.

Log into your Mira account to check the status for all your orders. Not got an account yet? Sign up now – it’s quick and easy.

Delivery FAQs

Get answers to common questions regarding delivery.

If you wish to purchase a product, you will be able to register for an account, or checkout using guest checkout. Registering or logging into an existing account when purchasing a product will allow you to view your orders within the account section.
If you are looking to book a service online, you will need to login or register an account. Any services booked can be viewed and managed through your online account. Click here to login or register for an account.

Our Shower Replacement service include a brand new shower installed by our nationwide team of Field Service Technicians. This service is available across a wide range of our showers, to find out more and book a service click here.

On the rare occasion that there is an issue with a product in delivery, please call us on 0800 001 4040 and we will do our best with the courier to rectify the situation quickly and to your satisfaction.

If you’re not home, the courier will leave a calling card and you will also receive a notification by email or text confirming this.
The card and notification will give you instructions for how you can select your preferred re-delivery option.

We can only deliver to the shipping address given on the order. Once the delivery of your items has been completed, any loss or damage to the goods is at your own risk.

Please call us as soon as possible on 0800 001 4040 quoting your order reference number, your order email address and the name of the product that you have received and we will arrange collection of the product at your earliest convenience.

If an item is out of stock online, sign up to receive a notification when your item is back in stock.

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Still have questions?

Get in touch with a member of the team and we’ll be more than happy to help.

Looking for returns information?

If you’re not happy with your order, just let us know within 28 days, and you can return it free for a full refund.

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