As it is possible for the shower hose and handset to drop below the spill-over level of the bath, which could lead to contamination from back siphonage of Fluid Category 3 water, an ‘approved’ single check valve or some other (no less effective) backflow prevention device needs to be fitted immediately upstream of both hot and cold water inlets. A minimum gap of 40mm is required between the showerhead and the spillover level of any toilet, bidet or other appliance with a Fluid Category 5 backflow risk.
If you are unsure about which tap(s) would work best with your water supply we would always recommend that a qualified tradesperson fits your taps for you and they can also give you advice on choosing the right tap(s) for your bathroom. The installation guides for each of our taps can be found on our product pages here and they will help you and your plumber make the best choice for your needs.
We currently do not offer our supply and fit service on our taps. For potential repair options, or if you require further assistance, please contact our Customer Service Team by using the contact us form.