What to Do If Your Shower Tray Has a Crack

Troubleshooting

Please see below our recommendations for resolving the issue from your shower tray.

We recommend that you email us the following so that we can help you further.

  • An image of the crack with a shampoo bottle (or similar) next to it. This will give us an indication of size
  • On overall view of the tray with the front panels removed
  • An image of each individual leg
  • A copy of the proof of purchase. If it is a newbuild property over 2 years old, then please include a copy of the NHBC certificate instead

Please email the above to traysandenclosures@mirashowers.com

We currently do not offer repairs or a replacement service on our trays. If you require further assistance, please contact our Customer Service Team by using our contact us form or find a professional plumber to help.