Please see below our recommendations for resolving the leak from your power shower.
If none of the suggestions resolve your problem, please book a service repair online. If your shower is still within warranty, please contact our Customer Service team by using the contact us form.
Is this a new or recent installation?
Check if the shower has been connected to a mains water supply. This shower is designed to be installed on a gravity-fed hot and cold water storage tank. If you are unsure, please contact your installer.
Please read our helpful guide on low-pressure gravity water supply systems, for more information on the correct water supply for a power shower.
Is the hose securely fitted to the unit?
Check that the hose is securely fitted to the unit.
Please read our helpful guide on how to fit a hose.
If this has not resolved the issue, please contact our Customer Service Team for potential repair options. You can reach our Customer Service Team by using the contact us form.
To purchase spare parts, please click here.
