Digital Mixing Box Leak – What to Do Next

Troubleshooting

Please see below our recommendations for resolving the flow issue from your digital mixer shower. If none of the suggestions resolve your problem, you can book a service repair online. If your shower is still within warranty please contact our Customer Service team by using the contact us form.

Check the correct mixing valve box has been fitted to the correct supply

Pumped Gravity Low Pressure valves are not suitable for high pressure/Combi water systems. Isolate the water and electrical supply and do NOT use.

If you are unsure which system you have or if you have the incorrect mixing box for your system, please contact your installer.

For more information on water supplies, please read our helpful guides below:

Supplies suitable for a pumped digital shower:
Water supplies - Low pressure gravity system

Supplies suitable for a high pressure digital shower:
Water supplies - Cold mains
Water supplies - Mains pressure combination boiler
Water supplies - Mains pressure unvented
Water supplies - Thermal store

If your digital mixer box has been installed on the incorrect system, you will need to contact your installer.


If this has not resolved the issue,
please contact our Customer Service Team for potential repair options. You can reach our Customer Service Team by using the contact us form. To purchase spare parts please click here.

Still need help? Book a professional service repair for your shower

☑ Repaired by Mira-approved engineers
☑ Guaranteed to use only genuine Mira parts
☑ In-warranty and out-of-warranty repair options are available