Please refer to your Wireless Controller User Guide for more information.
If this has not resolved the issue:
Unscrew the showerhead from the hose/arm.
Run the shower without it attached, ensuring it is over a water catchment area.
Please read our helpful guide on how to remove a showerhead.
If the temperature has stabilised:
The showerhead may be blocked. We recommend that you descale the showerhead with a plastic kettle descaling solution.
Poor shower performance can be avoided by regular cleaning of the showerhead.
Please read our helpful guide on how to clean your showerhead.
If this has not resolved the issue:
*If applicable* Unscrew the hose and run the shower without it attached (only if over a water catchment area).
Please read our helpful guide on how to remove a hose.
If the temperature has stabilised:
Your shower hose may be kinked, or the lining may have collapsed. We would recommend replacing your shower hose. View our range of shower hoses.
If the issue is not with the hose or showerhead:
This shower contains filters and non-return valves, which we would recommend being checked by a qualified tradesperson.
If none of the above solves the issue, please contact our Customer Service Team for potential repair options or find a professional electrician to help. You can reach our Customer Service Team by using the contact us form. To purchase spare parts, please click here.
